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  2. Help Center - Warranty Information

Welcome to the Arctic Zone Help Center

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  2. Help Center - Warranty Information

Warranty Information

  • Limited Lifetime Warranty
  • My product broke, will you send me a new one?
  • What does the Limited Warranty cover?
  • How do I make a warranty claim?
  • Will my ice walls / ice pack get confiscated at the airport?

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Enjoy free shipping on all orders over $100.

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30-DAY RETURNS & EXCHANGES

Fast & easy self-serve returns.

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Customer service

We are available from M-Th 9am-5pm EST & Fri 9am-1pm EST, at 1-888-413-2665 or just send us an email at arcticzone@ca-innovations.com

WARRANTY

We stand behind the integrity of our products.

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