Shipping Policy

How long after my order is placed will it be shipped? 

We make every effort to process and ship your order as soon as possible. Orders received before 12:00pm PST (or 3:00pm EST) are usually shipped the same day they are received (except for weekends). Sometimes delays can occur.

Shipping Options:

Contiguous United States
Shipping Method Rate Estimated Delivery
FedEx Ground $6.00 2 - 5 business days
FREE FedEx Ground FREE
(Qualifying orders over $50)
2 - 5 business days
FedEx Standard Overnight Calculated at Checkout Next Day (if ordered by 3:00pm ET)

Alaska & Hawaii: All shipments to these areas are subject to shipping rates which are calculated at checkout. Please add 2-3+ business days for shipments to these areas. Shipping time not guaranteed at peak periods.

All "Delivery by x business days" dates displayed on the order checkout page are estimates and not guaranteed. All services are provided by FedEx. Shipping services and rates are subject to change without prior notice. FedEx expedited options may not be available in all areas. 

How long will it take for a product to reach me using your flat-rate ground shipping option?

These shipping time estimates are based on FedEx's Ground shipping service map. After the item has left our warehouse please refer to your shipment's tracking information for accurate shipping time estimates.  Shipping time is not guaranteed at peak periods.

Does Arctic Zone ship to a P.O. box?

At this time we are unable to ship to a P.O. box. Please email or call us  before your order is made if you require this shipping option.

Shipping Holidays:

Arctic Zone will not be shipping or delivering on the following dates in 2019. Please note shipping estimates will begin the following business day. 

New Year's Day: January 1
Memorial Day: May 27
Independence Day: July 4
Labor Day: September 2
Thanksgiving: November 28-29
Christmas: December 23-27
New Year's Eve: December 31



I do not live in the United States, can I still order?

Unfortunately, we are not offering online sales from to countries outside of the United States at this time.

I bought my item from a retail store and do not live in the United States, is my item still covered by your Limited Lifetime Warranty?

Yes, we offer warranty service for items purchased from our international retail partners.

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