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Customer Support

Do you want to request a refund?

No problem! If your item was purchased from ArcitcZone.com within the last 30 days and is still in new, unused condition with the original packaging and tags attached, have your arcticzone.com order number ready and click the link below.

Open a Refund Request

Please Note: This option is for orders originating from arcticzone.com only

Alternative Contact Methods

The links above are preferred to receive fastest service because they provide our Support Team with all the necessary information to complete your request in a timely manner.

Alternatively, if you prefer to speak over the phone with a Customer Service Representative no problem! We observe regular office hours 9am to 5pm Monday - Friday (Eastern Time).

Speak to a Consumer Service Representative by Telephone: Toll-free: 1-888-413-2665 and select option “2” Direct Email: Please email our Customer Service team: service@ca-innovations.com
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