Titan Deep Freeze® 36 Can High Performance Welded Cooler
Leak Proof • Waterproof • Air Tight • Keeps Ice For Days!
The warranty covers any defects in workmanship or material that arise during the normal lifetime of the product. Any problem that is caused by abuse or negligence is not covered. Normal wear and color fading are not covered. Breakdown of materials over time is not considered a material or manufacturing defect. Incidental and consequential damages are not covered.
Some states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
We will repair or replace, at our discretion, any product that proves to be defective in materials or workmanship at no charge to you.
This warranty gives you specific legal rights, and you may also have other rights, which vary, from state to state or province to province.
To file a warranty claim
For quickest processing: Simply contact us by filling out our Contact Form
Please select: Product Issue or Warranty Request and provide the required information.
Alternate Contact Methods
Toll free phone line: 1-888-413-2665 (select option "1")
Direct Email: service@ca-innovations.com
*** Please include a photo of your defective item, clearly showing the affected area to verify your warranty claim.
If you do not wish to send a photo you can mail your item to:
California Innovations Inc.
Attention: Consumer Service
36 Dufflaw Rd,
Toronto, ON. M6A 2W1
CANADA
Please Note
Our warranty does not cover lost or stolen items, lost or stolen items will not be replaced under warranty.
For refunds: please contact the original retailer from which your item was purchased.
Please review our Limited Warranty, if you feel your issue falls within the warranty you may contact our Customer Support Team and we will gladly help you.
The warranty covers any defects in workmanship or material that arise during the normal lifetime of the product. Any problem that is caused by abuse or negligence is not covered. Normal wear and color fading are not covered. Consequential damages are not covered.
Some states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
We will repair or replace, at our discretion, any product that proves to be defective in materials or workmanship at no charge to you.
This warranty gives you specific legal rights, and you may also have other rights, which vary, from state to state or province to province.
To file a warranty claim
For quickest processing: Simply contact us by filling out our Contact Form
Please select: Replacement part or item (Warranty Claim) and provide the required information.
Alternate Contact Methods
Toll free phone line: 1-888-413-2665 (select option "1")
Direct Email: service@ca-innovations.com
*** Please include a photo of your defective item, clearly showing the affected area to verify your warranty claim.
If you do not wish to send a photo you can mail your item to:
California Innovations Inc.
Attention: Consumer Service
36 Dufflaw Rd,
Toronto, ON. M6A 2W1
CANADA
Please Note
Our warranty does not cover lost or stolen items, lost or stolen items will not be replaced under warranty.
For refunds: please contact the original retailer from which your item was purchased.
If your issue falls under our Limited Warranty, we will replace your item or part at our discretion. Please review our Limited Warranty before contacting us.
For Quickest Processing
We kindly encourage you to take a photo of your defective item or part and submit the photo along with your shipping address using our Customer Support Zone form to submit your request.
Our Customer Support Team will gladly help you.
Alternate Contact Methods
If you would prefer to speak with a representative directly over the phone or through direct email, no problem!
Simply call:
Toll free: 1-888-413-2665 (select option "1")
or call: 1-416-590-7700
Email:
service@ca-innovations.com
Mailing Address:
California Innovations Inc.
Attention: Consumer Support
36 Dufflaw Rd,
Toronto, ON. M6A 2W1
CANADA
We look forward to hearing from you!
Please Note
Our warranty does not cover lost or stolen items, lost or stolen items will not be replaced under warranty.
For refunds: please contact the original retailer from which your item was purchased.
Most food residues can be wiped clean with a mild soapy solution and a damp cloth. This applies to both the interior and exterior of the cooler.
*Please be advised we recommend allowing your item to air dry, as a machine wash may ruin the insulation of the item.
